2G, 3G Sunset
Official statement
Telecommunication authorities in Europe are initiating the gradual phase-out of 2G/3G networks starting in 2026. Based on decisions of telecommunication authorities, which are beyond Škoda Auto control, Škoda Auto is aiming to minimize the impact on its customers. Switzerland, Sweden and Iceland are undertaking this step from 1.1.2026, followed by the rest of Europe in 2029 and later. Škoda Auto is equipping its latest model lines with LTE and other advanced technologies to support the transition to 4G/LTE networks. However, certain Škoda Connect services, such as Breakdown Call, Vehicle Health Report, Parking Position, and Vehicle Status, are still dependent on 2G/3G networks in some vehicle models.
Škoda Connect services
Škoda has already developed a solution for some of affected models to ensure continuity of Škoda Connect services post the 2G/3G network sunset. This solution shall apply to the so called MOD3* pre-UNECE and MOD4 pre-UNECE models (see attached table) and will be available over-the-air or via Škoda service partner.
It is recommended to update the software before 2G/3G sunset via Over-the-Air (if the car is equipped with Over-the-Air service). If this is not feasible, the only option is to visit authorised service partner. Customers can check their vehicle's manufacturing date to determine the applicable update method**.
Owners of MOD2 cars (see attached table) will no longer be able to use Škoda Connect services (except Infotainment Online) post the 2G/3G network sunset as such a solution is technically not feasible.
Emergency Call
The 2G/3G network sunset will also affect the Emergency Call function in MOD2 cars. Unfortunately, due to outdated technology, there is no available remedy for these vehicles.
Please note that information may vary by country. For further assistance, please contact the Customer Care Call Centre or your authorized Škoda partner.
Škoda models affected by 2G/3G sunset
Click the Download button to view the models affected by the 2G/3G network sunset
*MOD=Mobile Online Dienste, generation of online vehicle services
**You can verify manufacturing date and service availability of your vehicle in Availability list. Manufacturing date of your vehicle may be found e.g. in vehicle registration certificate.