Škoda Coaching Modules
What does the importer deliver?
- KPIs availability: ability of dealerships to provide necessary Key Performance Indicators for the precise analysis
- Benchmarking availability: available data to measure top 20% benchmark and market average
- Translated materials: one of the importers obligations is to translate all necessary materials in the local language
- National coach: importer should find the appropriate national coach who will have good coaching experience and skills, experience in automobile dealer consulting in the sales and after sales, a very good understanding of benchmarking methodology and KPI’s
- Interested dealer and importer: the project is a key priority for the dealership and the management supports it in order to ensure full commitment and sustainability.
- Support of field forces: strong cooperation and interest of field forces is one of the main factors of success
- Reporting: reporting of performance and achieved results
Staff
- Designated project manager
- Qualified national coaches
Know-how
- Market specifics
- Localization needs
Dealers
- Individual potential analyzed
- Coaching based on specific potential conducted