Help on the road

Wherever your journeys take you, you can always rely on the ŠKODA Assistance service. In case of a traffic accident or technical difficulties, our employees are prepared to provide advice or ensure professional assistance both at home and abroad 24 hours a day, 7 days a week. You can find more information in your on-board literature.

ŠKODA Service App

The ŠKODA Service application is designed for smartphones and is intended to help ŠKODA AUTO customers in any difficult situation they may encounter on their travels. The application gives you an option of choosing your favourite service centre, helps you to contact the Assistance Service and gains you access to the full-featured Owner´s Manual from anywhere, etc.

Available to download from AppStore for iPhone and Google Play for Android. 

ŠKODA Assistance

If you will get into a trouble on the road with your ŠKODA vehicle caused by an accident or by a technical defect, you can always contact the ŠKODA Assitance telephone hotline. Its operators will ensure that the assistance you need is provided and they can offer advice regarding problem solving. We offer this service to customers in many countries around the world. Extent and prices may vary depending on local conditions.

You can find the most important telephone numbers in individual countries by downloading the Help on the Road document.