Emergency Tips

When you call the emergency services, provide the following information

Who is calling (caller's name) and telephone number 

What, where and when it happened (landmarks) 

Whether an injury has occurred (likely number of injured or killed) 

Whether it is necessary to extricate an injured person 

Whether the accident has led to a leakage of oil 

Whether the vehicle is marked with an orange sign or other warning sign; if yes, try to find out what substance it is 


After the call, hang up and wait for an inquiry to verify the truthfulness of the message.

Further action after notification of an accident

Provide first aid as far as you are able. 
Avoid as far as possible further expansion of the accident to other road users. 
If possible avoid leakage of oil. 
In the case of transport of dangerous substances keep your distance from the damaged vehicle. 
Wait for the arrival of the police and emergency services.

First aid


According to the degree of impairment of vital functions

Stop external bleeding by applying a bandage, tourniquet or pressure directly on the wound; perform indirect heart massage and mouth-to-mouth resuscitation.

Place the person in a stabilized position

In less critical situations, proceed deliberately and with caution. Constantly monitor the status of the victim and be aware of the possibility of deterioration in his health condition (vomiting, loss of consciousness, other complications)

Pass on the victim to medical personnel and communicate what was done and how the patient's condition has progressed


Artificial respiration

Examine the oral cavity for foreign objects, slipped dentures or fallen tongue. Tilt the head back (to release the airways). 

Begin artificial respiration with two consecutive deep breaths, then check the victim's pulse on his neck and whether he has started breathing. 

If the pulse is palpable and the victim is still not breathing, continue artificial respiration at a frequency of: 
- 12 breaths per minute for adults 
- 20 breaths per minute for small children 
- 30 breaths per minute newborns and infants (For small children, newborns and infants breathe into the mouth and nose simultaneously) 

If the pulse is not palpable and the victim is not breathing, immediately attempt other resuscitation measures. Indirect heart massage.


How to perform indirect heart massage


Kneel to one side of the victim 

Place two fingers on the end tip of the sternum, and place your other hand on the lower hand in the same way 

Depress the sternum in adults 4-5 cm from the spine so that pressure is applied only from the wrist edge of the palm, without fingers touching the chest and continue to revive by indirect heart massage

Frequency 100 x / min.


Stabilized position


Kneel at the side of the prostrate victim and bend the leg closer to you at a sharp angle at the knee

Place the arm that is closer to you along the body and place the victim's hand with outstretched fingers under the buttocks

Fold the far arm across the victim's chest

Kneel next to the victim's chest and grab him by one arm on the far side with the other arm and support the head while turning him on the side towards you

Bend the head slightly 

Bend the upper arm to prevent turning on the face (bend at the elbow) and prop up the head with the bent hand 

Adjust the victim's position so that his head is bent back and the mouth is facing downward, while the victim's arm supports the face to prevent it from twisting down